59bet Terms & Conditions

1.1 Key Terms

The terms used in this document carry the following meanings:

• "Platform" refers to the 59bet website, mobile version, and all related services.
• "User" or "You" refers to any person registered on the platform or using its services.
• "Account" refers to the personal profile created by a user through which platform services are accessed.
• "Services" refers to slots, live casino, cricket betting, fishing games, and all other gaming products.
• "Bonus" refers to any promotional funds, free spins, or other benefits offered by 59bet.
• "Wagering Requirement" refers to the amount that must be wagered before bonus funds can be withdrawn.

2.1 Age & Eligibility Requirements

To open an account and use services on the 59bet platform, a user must meet the following requirements:

• Must be at least 21 years of age.
• Must be legally eligible to participate in online gaming.
• A person may open only one account.
• All information provided at the time of account registration must be true, accurate, and up to date.

2.2 Identity Verification

59bet reserves the right to verify a user's identity at any time. Necessary documents may be requested for this purpose. Withdrawals may be put on hold until verification is complete. Providing false information will result in permanent account closure and the balance may be forfeited.

2.3 Multiple Accounts Prohibited

The same person may not operate more than one account. If multiple accounts are detected, all accounts will be closed, and all balances and bonuses will be considered void.

3.1 Account Security Responsibility

The security of your account is entirely your responsibility. The following points apply in this regard:

• Your login credentials (username and password) must be kept confidential.
• You may not allow any third party to use your account.
• If you suspect unauthorized access, you must notify the 59bet support team immediately.
• The account holder is responsible for all activity on the account.

3.2 Right to Close an Account

59bet reserves the right to suspend or close any account without prior notice in the following cases:

• Violation of these Terms.
• Evidence of fraudulent or deceptive activity.
• Bonus abuse or operating multiple accounts.
• Providing false or incomplete information.
• Any unlawful activity.

4.1 Payment Methods & Limits

The following payment methods are currently supported on 59bet:

• bKash
• Nagad
• Rocket
• Bank Transfer (major Bangladeshi banks including Dutch-Bangla Bank, Islami Bank, BRAC Bank)

4.2 Deposit Rules

Please keep the following in mind regarding deposits:

• Deposits must be made from the account holder's own payment method.
• Deposits from third-party accounts are not accepted.
• Gaming using credit or borrowed funds is discouraged.
• If a successful deposit is not reflected in your account, please contact the support team.

4.3 Withdrawal Rules

The following conditions apply to withdrawals:

• Withdrawal requests can only be made from verified accounts.
• Withdrawals must be made to the same payment method used for the deposit.
• Withdrawals may be partially restricted until any active bonus wagering requirements are met.
• Additional verification may apply in cases of suspicious activity.

5.1 Welcome Bonus

59bet offers a welcome bonus for new users. The detailed terms of this bonus are as follows:

• A 150% bonus on the first deposit, up to a maximum of ৳10,000.
• Wagering requirement: 15 times the bonus amount (on the bonus amount only, not on deposit + bonus).

5.2 General Bonus Terms

The following general terms apply to all bonuses:

• Each bonus offer can be claimed only once.
• Bonus abuse (arbitrage betting, using multiple accounts, etc.) is punishable.
• Once a bonus expires, it will be cancelled automatically.
• 59bet reserves the right to modify or cancel any bonus offer at any time.
• Separate terms may apply for VIP cashback and other promotional offers.

5.3 VIP Program

59bet's VIP program has three tiers. The weekly cashback benefit for each tier is as follows:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.8% weekly cashback.

Advancement to a higher VIP tier depends on your gaming activity and loyalty.

6.1 Fair Play Policy

59bet is committed to ensuring fair play as a safe and reliable platform. The following points are important to know in this regard:

• Random Number Generator (RNG) technology is used in all games.
• The use of bots, automated software, or dishonest strategies is prohibited.
• Misconduct towards dealers or other players in live games is prohibited.
• Any winnings obtained by exploiting technical errors will be considered void.

6.2 Game Results & Disputes

The result of each game is determined by the relevant game provider's system. If a dispute arises over a game result, the user must contact the support team within 24 hours. 59bet's decision will be considered final.

6.3 Sports Betting Rules

The following applies to cricket and other sports betting:

• Once a bet is accepted, it generally cannot be changed or cancelled.
• If an event is cancelled or postponed, the bet may be voided and the deposit may be refunded.
• All information related to sports events is displayed for illustrative purposes only and is not presented as live results or live odds.
• Bets linked to match fixing or other dishonest activities will be cancelled.

7.1 Our Commitment

59bet firmly believes in responsible gaming. We want our users to enjoy gaming as a form of entertainment, not as a source of financial hardship. To this end, we provide the following tools and features:

• Option to set personal limits (deposit limits, loss limits).
• Option to self-exclude or temporarily close your account for a set period.
• Access to support through the 24/7 support team.

Visit our Responsible Gaming page for more details.

7.2 Protection of Minors

59bet's services are intended for adults only. It is the account holder's responsibility to prevent minor family members from accessing this platform. If evidence of use by a minor is found, the account will be closed immediately.

8.1 Copyright & Brand

All content on the 59bet platform — logos, designs, text, graphics, software, and other elements — is the intellectual property of 59bet. No part of this content may be reproduced, distributed, or modified without written permission from 59bet. The intellectual property of games displayed on the platform belongs to the respective game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.).

9.1 Data Collection & Use

59bet collects and processes users' personal information. Details of how this information is collected, stored, and used can be found in our Privacy Policy, which forms an integral part of these Terms.

In brief, user information is used for:

• Providing services and managing accounts.
• Identity verification and fraud prevention.
• Fulfilling legal obligations.
• Providing customer support.

9.2 SSL Security

All data transfers on the 59bet platform are secured through SSL encryption technology. Your financial and personal information is stored with the highest level of security.

10.1 Limitation of Liability

59bet is not liable for the following:

• Interruptions to games or bets due to internet connection issues.
• Failure of third-party software or services.
• Loss caused by the user's own negligence or mistakes.
• Unexpected technical errors or service unavailability during system updates.

59bet always strives to resolve technical issues quickly and makes every effort to compensate users for any justified losses.

10.2 Severability of Terms

If any part of these terms is found to be legally unenforceable, that specific part will be set aside and the remaining terms will continue in full effect.

11.1 Right to Modify Terms

59bet reserves the right to modify these terms at any time. A notice will be posted on the platform for significant changes. Continued use of the platform after any changes will be considered acceptance of the new terms. It is therefore recommended to visit this page regularly.

11.2 Contact & Support

If you have any questions or complaints regarding these terms, please contact our support team:

• Live Chat: Available 24/7 — directly from the platform.
• Email: [email protected]
• Language: Support is available in Bengali and English.

For more useful information, visit our FAQ page.